Who We Are:
Sound Royalties, founded in 2014, is the world's leading specialty finance company for the global creative industries. We provide flexible funding solutions tailored to Music Creatives, YouTube Creators, and TV/Film Professionals, without risking ownership of their work.
About the role:
The Servicing Specialist will work closely with other members of the Servicing team as well as all departments across the company to ensure all incoming royalties and resulting overflows plus reporting are dealt with in a timely and accurate manner.
Primary Responsibilities:
Daily royalty collection identification and classification
Backup Calculation of excess collections due back to customers
Backup Determination of cross-collateralization between customer accounts
Backup Upload Overflow and statements to PaymentHub
Backup Upload previous day Overflows, and Cross Collateralizations into Master and upload to Margill
Investigate royalty shortfalls and surplus
Investigate missing royalty payments
YouTube Product – Statement processing and set up of cash flows / payment requests
Keep track of Litigation Deals
Keep Track of Delinquency / Diverted Deals – Apply resulting Fees
Keep Track of servicing cases
Keep track and send Repurchase letters and follow up on Matured Deal Payor Releases
Handle collection, overflow and statement inquiries from Royalty Support and Sales
Work closely with Operations regarding changes / updates to deals after funding
Month end reporting and reconciliations
Ad-Hoc servicing reporting
Assist with Audit information requests
Assist Accounting Department when required
Requirements:
2+ years of experience in collections, accounts receivable, loan servicing, or financial operations
Intermediate proficiency in Microsoft Excel (formulas, pivot tables, XLOOKUPs)
Strong attention to detail and accuracy in data entry and reconciliation
Ability to manage multiple open items and follow up consistently without supervision
Comfortable learning and navigating new financial systems and platforms
Strong organizational and communication skills
Experience working in a fast-paced, detail-oriented operations environment
Nice to Have:
Experience with Salesforce or similar CRM platforms
Background in fintech, financial services, or lending operations
Associate's or Bachelor's degree in Finance, Accounting, Business, or related field (preferred, not required)
Why work with us?
We've built a family type-culture focused on collaboration and trust and our team members love working here.
We work hard, play hard, and look out for each other
We are passionate about the unique products and services we provide to the music community
Competitive base salary with discretionary bonus opportunity
401(k) with employer match
Outstanding medical, dental, and vision plans
Paid time off
Modern office space in an eco-friendly building
We operate with the following core values:
Commitment: We strive for excellence, empower others, reject complacency, deliver exceptional value, and aim to make the world happier daily.
Leading from Behind: We foster self-worth beyond job success, prioritize the organization and others, and believe leaders eat last.
Integrity & Fairness: We promote a meritocracy where equity, inclusion, and honesty are paramount, and everyone’s voice matters.
Flourishing: We pursue continuous growth to align our work with what we love, excel at, and what the organization needs.
Fearless: We make bold, rational decisions, embrace failure as a learning process, and manage risks effectively.
Company Benefits:
At GoDigital Group, we offer an industry leading benefits package that includes a variety of benefits including paid time off, health insurance, dental insurance, tax deferred retirement plans, and access to experts in preventative care. We also offer fun items such as access to GDMG University which is our internal training program that is hosted by entertainment, music, and other industry leaders and company events/excursions.
Additional Information:
Sound Royalties is a GoDigital Group company that is committed to creating an inclusive work environment that reflects the diversity of our community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race (or traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religious creed (including religious